We live in a digital age today. In this age, most of the tasks are performed by Hybrid Intelligence (HI). The combination of human and artificial intelligence is referred to as hybrid intelligence. The purpose of hybrid intelligence is to augment human intellect instead of replacing it. When making meaningful decisions, hybrid artificial intelligence considers human intentions and expertise. Both artificial intelligence and human intelligence specialize in performing different tasks.
What makes hybrid intelligence important?
- The potential and scope of artificial intelligence may be limited. However, with humans, in general, there is no limitation.
- An AI system performs well in a certain predefined environment and controlled setting having a fixed set of data.
- Artificial intelligence requires a large volume of data for training.
- Contrary to AI, humans learn from certain instances without the need of any significant data types.
- Keeping this in mind, humans have a competitive edge over AI systems.
- The human brain and artificial intelligence make use of completely different algorithms.
- The two complement each other perfectly such that when one fails, the other functions seamlessly.
- ML algorithms used in the case of artificial intelligence would outpace human beings when dealing with intricate data sets and complex patterns.
- However, the human brain has the edge when the input data is inconclusive, vague, or when there is unforeseen change in situation.
- This is the reason why both human intelligence and artificial intelligence must join hands together to work in synchronization with each other as hybrid intelligence.
- According to Gartner, the number of businesses that have adopted artificial intelligence has increased by 270% in the past four years.
- Also, by 2027, the global AI market is expected to reach USD 267 billion.
- Research indicates that 67% of executives of leading organizations believe that with the adoption of AI, people and robots will collaborate with each other to enhance their skills.
AI – A futuristic technology and one for the present as well
- The use of AI can be seen in a wide range of business verticals and industries.
- AI adoption has increased among organizations looking to increase their productivity, efficiency, and streamline their business processes.
- A study by PwC finds that AI had become a mainstream technology in several companies in 2021.
- Considering the COVID-19 pandemic crisis, 52% of companies have accelerated their plans to adopt AI.
- With the penetration that AI has made in the digital age, it has not only remained the technology of the future, but an integral part of different aspects of our life.
AI will bring about a change in the ways jobs are done
- There is uncertainty over how many jobs will be lost due to artificial intelligence. But there will definitely be a change in the way jobs are performed.
- However, some jobs, due to digitalization and hyperconnectivity, are immune for the next decade.
- What is also true is that humans will perform roles that they are best in, while machines powered by artificial intelligence will do best what they are designed to do.
A new division of work is coming up
- A new division of work can be seen rising up in today’s digital world.
- Some tasks can be performed computationally, while others can be done in other ways.
- Artificial Intelligence can mimic the computing part that is going on in the human brain. However, this is not likely to be everything.
McKinsey has already adopted of hybrid intelligence
- A powerful and sophisticated data analytics startup named ‘QuantumBlack’ was acquired by McKinsey in 2015.
- QuantumBlack made a name for itself in Formula 1 racing by using data science to help teams gain a competitive advantage in the race and performance.
- Following the success in Formula 1 racing, it acquired more clients from other industries like healthcare, energy, transportation, and others.
- Now, QuantumBlack has become the official unified AI arm of McKinsey.
- When talking about sustainable growth with clients, AI is an indispensable part of the conversation.
- QuantumBlack has helped McKinsey achieve many significant digital transformations across various industries powered by AI.
- For every project that McKinsey undertakes, it follows the principle of combining human intelligence and domain expertise with innovative technologies to solve complex challenges. This is nothing but hybrid intelligence.
- AI initiatives face a lot of obstacles and challenges. Out of 10, only one AI initiative moves into production and generates significant results.
- In a recent engagement with Sougwen Chung, an AI researcher and artist, the McKinsey team asked to create a painting to transform the concept of hybrid intelligence into reality.
- This model will provide a new visual identity to QuantumBlack and help them offer cutting-edge work to clients.
The future of artificial intelligence is hybrid intelligence
- In today’s digital world, computers have the intellectual ability of a 5-year-old human, which can seamlessly and intelligently communicate about a variety of topics.
- Computers are also capable of identifying human emotions.
- Computers and machines are trained to perform specific tasks using data sets. However, humans are different.
- Human beings have general intelligence. They have the power to apply existing information to completely new situations and circumstances which they encounter.
- Computers find it difficult to use existing information to overcome new challenges and issues.
- With the development of technology, it is likely that general artificial intelligence will come in the next decade. However, till then, all computer applications using artificial intelligence and machine learning will have to include the human brain as well for performing various tasks.
- This is the reason why human and artificial intelligence need to go hand-in-hand and the future of artificial intelligence is hybrid intelligence.
